You usually report for duty approximately 2 hours before flight.
You wake up, get dressed and made up to look impeccable before your company transportation picks you up. You unfortunately don't get a pass on looking stunning at any point. Whether it's 12 noon or 3 a.m., there's no excuse for not looking your absolute best!
Sometimes your schedule can change multiple times within a few hours and the recruiters need to see that you are an "all day and all night" person as opposed to a "morning or evening person" only.
You are going to meet the rest of the crew team and start your duty day.
The pre-flight briefing is the meeting time for all crew on a specific flight. This is when the Purser (inflight supervisor) plans the inflight service, sets the expectations and assigns the working positions for each cabin crew.
A series of safety and first aid scenarios will be discussed to “test” your knowledge and specific flight information (any special requests, special handling passengers, etc.) is passed on to all crew. In major airlines, it often happens that you meet new crew during every single flight and rarely get to see a familiar face of a crew you have flown with before.
You see boredom and routine are out of the question, that is why recruiters want to see that you are comfortable with any type of personality/nationality on any given day.
On to the aircraft
At the airplane, you will start your assigned duties, conduct safety and security checks (to make sure all equipment is in order and to ensure no foreign object has been placed in the aircraft) and help other crew in service preparations. Once everything is ready, you will do a final cabin check to ensure the aircraft is clean and tidy and everything is ready before passengers' boarding.
At this point, you will have to demonstrate that you are reliable (to complete your tasks quickly and efficiently), disciplined (to follow company standards and procedures for all service and safety preparations) and that you take initiative in helping your colleagues without being asked for help. These are all qualities that the recruiters will be observing in you during the interview.
Time to rock & roll!
During boarding, you will welcome passengers and help them locate their seats and store their cabin baggage quickly to maintain a smooth boarding flow.
Boarding completed, cabin crew prepare for take off!
After takeoff, you will start the service together with all crew.
Depending of the flight duration, you may have more services in one flight. If you have, for example, a 10-hour flight from Dubai to Manila, departing at noon, you will likely offer passengers lunch and dinner and one hot or cold snack in between.
On long haul flights, you will take rest in shifts and while half of the team is sleeping/relaxing in the crew bunk, the other half is looking after the passengers and keeping the cabins, galleys and lavatories clean and tidy.
During very hectic flights, you might have to play the role of a nanny, a nurse, a lawyer, a janitor, a weather person and so much more. Now you know why the recruiters look for individuals who are very flexible and very resourceful to be able to wear so many hats at once. :)
Welcome To Your Destination!
When the flight is over, you will say good-bye to your passengers and do a post-flight security check to ensure nothing was left behind.
Then, you will pack your belongings and head to the hotel. It's time for your much needed rest!
Now, we didn’t go into detail on all the specific duties and only briefly went through a one-day flow, but you get the picture. Each and every flight will bring about a new team, a new aircraft, a new destination and completely different passengers every single time. There will surely be challenges, especially in the beginning when you are still learning, but there are also countless experiences that will make you extremely happy.
You will explore places that you only dreamt of visiting while also getting paid for the journey. You will build more than a career and will enjoy benefits that no other job can offer.
So no matter how grumpy your passengers are, how busy your roster is or how tough the ride gets, remember how dynamic, rewarding and amazing our jobs really are.Keep your chin up and smile because we are made of stardust and we get to play among the clouds every single day!
Prepare for your upcoming cabin crew interview with Flyproplus Academy of Aviation & Hospitality.
If you pass this exam, it will change your life forever!
We offer courses for
1. Airhostess/Flight steward training
2. Certificate course in Travel & Tourism
3. Spoken english & Personality development
We are a private Institute of Aviation & Hospitality based in Gurgaon, Haryana
For more information visit www.flyproplus.com or whatsapp/call us on +91 9811223500